Flip 360 Commission Platform
Steering Committee Paper #4 of 6 · Week 8 of Phase 1

Steerco #4 · Vertical-1 MoU · channel-mix optimisation

20 July 2026 · Phase 1 Engagement · Flip 360 / CoSai / YDT

Live board Workstream ops Registers Steerco papers Scoping · CRM CRM · user requirements Deal room Hardening backlog Learn (ADKAR) Framework
#1 · W2#2 · W4#3 · W6#4 · W8#5 · W10#6 · W12
Source Vol 4 Ch 12 · PMO Structure · governance cadence  |  Vol 1 Ch 8 · Programme Governance & Cadence

1  ·  Executive summary

PMO Director · Carla Oliver

Eight weeks in. WS6 Vertical-1 MoU signed this period; onboarding playbook locking by week 9. WS4 SaaS T&Cs drafted; privacy register live; insurance bound (transitions WS4 to Built). WS1 channel mix optimised after first 8-week test — minor reallocation from paid to owned per Door-3 dashboard performance data. WS2 observability stack live in production. WS7 second fintech operator review complete; pitch deck refined accordingly.

1b  ·  Bottom-up status reports for this Steerco

No bottom-up evidence-based workstream status reports compiled for this Steerco. The PMO publishes these approximately 5 working days ahead of each meeting where a workstream needs to surface evidence vs target ahead of decisions.

2  ·  Workstream snapshot · at meeting

Position of every workstream on the four-state lifecycle as of this Steerco. Note: the data model on this site reflects the engagement-signing baseline — actual fortnightly transitions will be reflected here as they happen in Phase 1.

WSTitleLead/ProviderMaturity
WS1 Marketing & Digital Acquisition Corrina McGowan
YDT
Implemented
WS2 Commission Engine Carla Oliver
CoSai
Implemented
WS3 Founder Capability Mathew Punter (coachee)
CoSai
Scoped
WS4 Legal & Corporate Structure TBA
CoSai
Scoped
WS5 Platform Engineering & Data AI-augmented workforce
CoSai
Absorbed by design
WS6 Vertical Partnerships & BDM TBA
CoSai
Built
WS7 Investor Relations & Capital Strategy Carla Oliver (CFO hat — separable from CoSai retainer hat)
CoSai
Implemented

3  ·  Maturity transitions · since last Steerco

No state transitions in this period. Workstreams operating against milestone plan.

4  ·  Milestones · review at this meeting

WSWeekMilestoneTriggers
WS1 W8 Channel mix optimised after first 8-week test · re-baseline if required No state change
WS2 W8 Observability stack live · error-rate dashboard · payout SLA dashboard No state change
WS4 W9 Standard SaaS T&Cs drafted · privacy register live · insurance bound → Built
WS6 W9 Vertical-1 partner MoU signed · onboarding playbook locked No state change

5  ·  Decisions today · awaiting Client sign-off

No decisions tabled at this meeting. Operating cadence only.

6  ·  RAID · amber & red escalations

IDTypeSeverityWSTitle & mitigationOwner
R001 Risk Amber WS4 Fractional counsel engagement timing — must land by Steerco #3
Three candidates engaged early; recommendation tabled at Steerco #2
Carla (PMO)
R002 Risk Amber WS6 Senior BDM appointment timing — Vertical-1 partner conversations dependent on BDM seat being filled
PMO holds partner conversations until BDM appointed; shortlist narrowed at Steerco #2
Carla (PMO)
A006 Assumption Amber WS2 Compliance gate default checklist: claims-substantiated · disclosure-present · brand-approved · legal-cleared
Settings → Compliance Gates exposes per-asset-type checklist. Corrina + counsel ratify the production set at Steerco #3 before any /crm/* compliance gate goes live. Demo uses 4-default seed.
Corrina (consulted) · Carla (accountable)
A007 Assumption Amber WS2 Cooling-off period defaults to 14 days, vertical-agnostic
Settings → Cooling-off exposes per-vertical / per-commission-type duration. Demo seeds 14 days flat; Matt ratifies vertical-specific durations at Steerco #3 before commission engine production cutover.
Matt (consulted) · Carla (accountable)
A008 Assumption Amber WS2 Commission base rate placeholder 10% until Matt-signed policy lands
Settings → Commission Engine exposes per-vertical rate + tiered structure (volume / tenure / mix bonus). Demo seeds 10% flat placeholder. Production /me/commissions/* gated until Matt-signed policy is loaded into config_commission_policy.
Matt (consulted) · Carla (accountable)
A015 Assumption Amber WS2 Sales-internal + CS suite embodiers TBA until Phase 2 BAU hires
Phase 1 demo uses TBA placeholders. Settings → Roles & Access allows assignment of real users to Sales / CS roles once Phase 2 BAU hires land. No code change.
Carla (WS2 Lead)
R003 Risk Amber WS2 Settings versioning + retroactive recalc risk on commission engine
Commission policy changes must be effective-dated, never retroactive without explicit recalc approval. Historical commission records carry the policy-version they were calculated against. Dry-run preview before save shows "would change N commissions, total $X delta".
Carla (WS2 Lead)
R004 Risk Amber WS2 Misconfigured Settings could break commission engine or compliance gate
Settings admin permission gated to specific roles (CFO + Compliance Officer). Financial-rule changes require dual sign-off. All changes audited with before/after diff. Recovery: every settings row versioned, one-click revert.
Carla (WS2 Lead)
D002 Dependency Amber WS2 Final commission policy from Matt before /me/commissions/* production cutover
Demo seeds 10% placeholder. Production /me/commissions/* blocked until Matt-signed policy loaded into config_commission_policy. Settings → Commission Engine exposes the editor; Matt completes by Steerco #3.
Matt (consulted) · Carla (accountable)
D003 Dependency Amber WS2 AU regulatory clearance on member-side commission framing (AFSL / AUSTRAC / consumer law)
Counsel-engaged sprint Steerco #2 → #3 covers AFSL applicability for referral payments, AUSTRAC AML/CTF for member payouts, ACL disclosure obligations. /me/commissions/* + /crm/compliance/* surfaces parameterised by counsel-ratified rules in Settings.
Compliance (Pine Lawyers, consulted) · Carla (accountable)
I001 Issue Amber WS2 Architectural pivot — /crm-demo/* must be a working CRM tool, not a styled walkthrough
Decision D-PIVOT-CRM (Carla, 2026-06-24): /crm-demo/* refactored from visual narrative pages to a real three-pane CRM workspace backed by D1. New schema (migration 0003): contacts, deals, activities, tickets, notes, settings_rows. Sarah Chen + 24 demo contacts seeded. BD/Sales/CS/CMO workspaces share contact data so the cross-role thread is real, not narrated. Pipeline kanban actually drags; settings actually edit; cooling-off change actually propagates. Demo data only — /crm-demo/* gate held; /crm/* untouched. Resolves the risk Matt and Corrina decline sign-off on a visual mock.
Carla (WS2 Lead) · Claude (build)

7  ·  Forward look · the next two weeks

Next Steerco · #5 · 3 August 2026 · W10

Investor dashboard live · founder checkpoint. Ten weeks in. WS7 investor read-only KPI dashboard live in production; data room walkable in 18 minutes. WS3 first founder-readiness quarterly checkpoint — measurable advancement on 9 of 12 dimensions; remaining 3 carry into Phase 2 BAU coaching. WS6 Vertical-1 onboarding active;…

Open Steerco #5 paper

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